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How to Apply for an eBenefits Account


There are several ways that someone can register for an eBenefits account.  A user can:


Ø  Register online using the eBenefits DS Logon Account Registration Wizard.


Ø  Call 1-800-827-1000 and select option 7 if the user receives monies by direct deposit from VA.


Ø  Choose to go in person to a VA Regional Office or TRICARE Service Center (TSC).


There are two types of registration, Basic and Premium.  To obtain a Premium Account, users must verify their identity using either in-person or remote proofing options.


Verifying Your Identity


In-Person Proofing:


Ø  The Level 2 DS Logon is available to Veterans at all VA Regional Offices and 85 TSCs via in-person proofing using the DS Access Station software.


What do Veterans need to bring for In-Person Proofing (IPP)?


Veterans need to bring the following:


Ø  At least one piece of photo identification issued by the Federal or a state government, such as a state issued driver’s license, identification card or U.S. passport (expired or unexpired).  A Veteran Identification Card (VIC) is an acceptable form of identification.


Ø  A secondary piece of identification, such as a birth certificate, Social Security card or photo ID from a nongovernmental entity (for example, a university ID).


Ø  If the address on the Veteran’s identification items doesn’t match the address in DEERS, he or she needs to bring proof of residency. This can be a utility bill, phone bill, financial statement, mortgage voucher or rent voucher.


Remote Proofing:


Veterans and Service members can obtain their Level 2 DS Logon online using the DS Logon Account Registration Wizard’s online identity authentication tool.  Many people will be able to verify their identity by answering several security questions as part of the registration process. (Preferred)


Military retirees can use their DFAS MyPay logon and password to self-authenticate and obtain their DS Logon online.


Veterans and Service members holding DoD Common Access Cards (CAC) must use these cards to obtain a DS Logon online.  (Preferred)


Veterans receiving monetary benefits from VA by direct deposit can obtain their DS Logon account by calling 1-800-827-1000 and selecting option 7.